Refund Policy
**Refund Policy**
**Effective Date:** 6/17.2025
Thank you for shopping with Fur & Feast. We value your business and strive to provide the best products and services. Please carefully review our strict refund policy outlined below.
**1. No Refunds on Purchases**
All sales made through Fur & Feast are final. We do not offer refunds for any products or services purchased. By completing a transaction on our website, you acknowledge that you understand and accept this policy.
**2. Exchanges**
We do not provide exchanges for any products. Once a purchase is made, the item cannot be exchanged for another item or service.
**3. Damaged or Defective Items**
If you receive a damaged or defective item, you must report it to us within 7 days of receiving the product. Please provide photographic evidence of the damage or defect. We will review your claim and, at our discretion, may offer a replacement of the same item only.
**4. Cancellation of Services**
For any services purchased, you may cancel your order within days of the purchase date. After this period, no refunds or cancellations will be accepted.
**5. Exceptions**
The following items are not eligible for any type of refund or exchange:
- Digital products (e.g., downloads, online courses, etc.)
- Customized or personalized items
- Sale items or clearance items
**6. How to Report Issues**
To report any issues with your order, please contact our customer service team at FurandFeast26@gmail.com. Please include your order number, a description of the issue, and any relevant photographs.
**7. Changes to Policy**
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new policy.
**8. Contact Us**
If you have any questions or concerns regarding our refund policy, please contact us at:
Fur & Feast
908-967-0409